1. Introduction
Welcome to WeShare Fixed Departures. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Services
WeShare provides curated luxury fixed departure travel packages, including but not limited to accommodation bookings, guided tours, transportation arrangements, and concierge services. All services are subject to availability and confirmation.
3. Bookings and Payments
3.1 Booking Confirmation: All bookings are subject to availability and confirmation by WeShare. A booking is only confirmed once you receive written confirmation from us via email.
3.2 Payment Terms: Full payment or a deposit (as specified during booking) is required to confirm your reservation. Payment terms and schedules will be communicated at the time of booking.
3.3 Pricing: All prices are listed in the currency specified on our website and are subject to change without notice until your booking is confirmed. Prices include services as detailed in your itinerary but may exclude optional activities, personal expenses, and travel insurance.
4. Cancellations and Refunds
4.1 Cancellation by Customer: Cancellations must be submitted in writing. Cancellation fees will apply as per the terms specified in your booking confirmation. Refunds, if applicable, will be processed within 14-30 business days.
4.2 Cancellation by WeShare: WeShare reserves the right to cancel bookings due to unforeseen circumstances, including but not limited to force majeure events. In such cases, we will offer alternative arrangements or provide a full refund.
5. Travel Requirements
It is your responsibility to ensure you have valid travel documents, including passports, visas, and any required health documentation. WeShare is not liable for any issues arising from invalid or missing travel documents.
6. Liability and Insurance
6.1 Travel Insurance: We strongly recommend that all travelers purchase comprehensive travel insurance covering cancellation, medical expenses, personal liability, and loss of personal belongings.
6.2 Limitation of Liability: WeShare acts as an intermediary between you and third-party service providers (hotels, transport operators, tour guides, etc.). We are not liable for any loss, damage, injury, or inconvenience caused by third-party service providers.
7. Changes to Itinerary
WeShare reserves the right to modify itineraries due to operational requirements or unforeseen circumstances. We will make every effort to provide comparable alternatives and notify you of any significant changes as soon as possible.
8. Conduct and Behavior
Travelers are expected to conduct themselves in a respectful and responsible manner. WeShare reserves the right to remove any traveler whose behavior is deemed disruptive or harmful to other travelers or service providers, without refund.
9. Intellectual Property
All content on the WeShare website, including text, images, logos, and designs, is the property of WeShare and is protected by copyright and intellectual property laws. Unauthorized use or reproduction is prohibited.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of France. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of France.
12. Changes to Terms
WeShare reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
WeShare Travel Services
Email: sales@weshare.pro
Phone: +33 7 69 62 18 81