1. Introduction
At WeShare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services or visit our website.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information: When you book a trip or contact us, we may collect personal information such as your name, email address, phone number, postal address, date of birth, passport details, and payment information.
2.2 Travel Preferences: We may collect information about your travel preferences, dietary requirements, accessibility needs, and other details to personalize your travel experience.
2.3 Technical Information: When you visit our website, we automatically collect technical information such as your IP address, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.
2.4 Communication Data: We may collect records of correspondence if you contact us via email, phone, or other communication channels.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and manage your travel bookings and reservations
- To communicate with you about your bookings, including confirmations, updates, and changes
- To provide customer support and respond to your inquiries
- To personalize your travel experience and offer tailored recommendations
- To process payments and prevent fraudulent transactions
- To send you marketing communications about our services (with your consent)
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
4. Sharing Your Information
We may share your personal information with:
4.1 Service Providers: Third-party vendors who provide services on our behalf, such as hotels, airlines, tour operators, payment processors, and technology service providers. These parties are obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Authorities: Government authorities, law enforcement, or regulatory bodies when required by law or to protect our rights and safety.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you on subsequent visits.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and access controls.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under applicable data protection laws (including GDPR), you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request restriction of processing of your information
- Portability: Request transfer of your information to another service provider
- Objection: Object to processing of your information for marketing purposes
- Withdraw Consent: Withdraw consent for processing at any time
To exercise any of these rights, please contact us at sales@weshare.pro.
9. International Data Transfers
Your personal information may be transferred to and stored in countries outside your country of residence, including countries that may not have the same level of data protection. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
WeShare Travel Services
Email: sales@weshare.pro
Phone: +33 7 69 62 18 81
For data protection inquiries, you may also contact our Data Protection Officer at the email address above.